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We value your feedback and welcome your questions / comments / suggestions about the Take Charge Program and website. Please do not hesitate to contact us.

For all inquiries regarding redemption and program status, including point status or website access, please contact us via the following methods:

Monday to Friday 8:00 a.m. to 4:30 p.m. EST

By Email: Email us at canadatakecharge@ups.com
All emails will be responded to within 24 business hours.